Conditions of Use

 Conditions of Use

§ 1 Scope, non-validity of other terms of business, general matters

Vender of the site, the Zurcher Handelskontor GmbH, CH-8712 Zurich, hereinafter also referred to as Z-HK GmbH. The online ordering of products is based on the following terms and conditions (GTC) for online businesses. By submitting the order online, the user accepts the present Terms and Conditions. These terms apply to all future transactions with the customer, where it is related legal transactions. Different conditions of the customer recognizes the Zurcher Handelskontor GmbH does not, unless these are expressly confirmed by us
§ 2 Offers, conclusion of contracts, delivery dates

When ordering through our online shop the contract is made with: Zurcher Handelskontor GmbH, Goethestr. 18, CH-8712 Staefa ZH
The offers of the Zurcher Handelskontor GmbH in the internet shop are non-binding. The contract is only with the acceptance the Zurcher Handelskontor GmbH. When acceptance is a written order confirmation by email

§ 3 Orders

3.1. Prices

Apply published by the Zurcher Handelskontor GmbH Internet prices. Price is subject to change. VAT will be shown separately. The shipping costs are calculated and reported separately. By sending the order (by clicking the "Order") to enter a binding order in the basket of goods listed.

3.2. Review of the mission by the customer

The customer must check the order immediately after delivery and returned to transport damage / wrong delivery the package to the return address

3.3. Revocation of appointment

The customer has the option to cancel the order within two weeks without giving reasons in writing (eg letter, email) or by returning the goods. The period begins with receipt of this instruction. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to: Zurcher Handelskontor GmbH, Goethestr. 18, CH-8712 Staefa. Returns by the customer are of the Z-HK GmbH only be accepted if the products are packaged and undamaged and unused original, only then is a payment refund to the customer possible

Not of the Z-HK GmbH accepted returns will be sent back to the customer. Failure to pick up the shipment by the customer at the post office, there is a second delivery attempt. On re not picking up the show, the goods will be returned to the Z-HK GmbH, said Z-HK GmbH can use the program without the consent of the customer for their own purposes. In this case, the customer waives any claims for compensation.

§ 4 Payment and Delivery

All deliveries are delivered free or gem when delivering to Germany and Austria DDU. Incoterms 2000. The Zurcher Handelskontor GmbH choses one parcel service or forwarding.
After payment is a transfer to the parcel service. Delivery time: 2 - 7 working days after receipt of payment. The delivery of the consignment of the purchased item to the buyer's shipping address communicated. We ship in plain packaging. Should not all ordered products in stock, we are entitled to partial deliveries at our expense, as far as is reasonable. We deliver our products in a suitable packaging. We deliver exclusively in Switzerland as well as Germany and Austria. Other countries on request.

For deliveries to the territory of European Union may apply if necessary, import VAT and import duties on the survey, the Zurcher Handelskontor GmbH has no influence. Payment is accepted only in advance. Within 4 weeks should be no payment to our bank account received, the order will be canceled by us. We accept payment by credit card (Visa, MasterCard, Diners, American Express), cash on delivery, payment by direct debit or by the use of e-payments via PayPal. The credit card will be charged immediately after the order.

§ 5 Retention of title

The goods until full payment of the Zurcher Handelskontor GmbH

§ 6 Liability and warranty

6.1 Disclaimer

We exclude our liability for any kind of damage, even for negligent breach of duty unless they relate to contractual obligations, damages resulting from injury to life, limb or health, guarantees or claims under the Product Liability Act. The same holds for any of our agents

Claims for damages are excluded against the Zurcher Handelskontor GmbH and against its employees, unless an intentional or grossly negligent actions

6.2 Transmission error

Any liability of the Zurcher Handelskontor GmbH for transmission errors and their direct / indirect effects is excluded, regardless of whether the reason for the delivery failure by the Purchaser, of the Zurcher Handelskontor GmbH, or by one of the Zurich Handelskontor GmbH appointed third party is responsible

6.3 Protection

The dispensing of alcoholic beverages to minors is prohibited by law.
Our offer is therefore exclusively to individuals who are at least 18 years old. With the confirmation of our Terms of contractors explicitly the 18th Years of age to have. Contravention we reserve the right to make all costs incurred against the Purchaser or the legal representative submits

§7 Privacy Policy

The processing of personal data (names, postal addresses, telephone numbers, etc.), which gives the customer in connection with the use of the online service of the Zurich trading post known GmbH is subject to the Data Protection Act. A transfer of your data to third parties does not take place

You have a right to free information about your stored data, and the right to correct, block or delete this data. For questions regarding the collection, processing or use of personal information, the disclosure, correction, blocking or deletion of data, please contact us at: contact [at]

§8 Governing Law and Jurisdiction

Applicable exclusively to Swiss law. All disputes arising from the contractual relationship is Jurisdiction 8712 Staefa ZH. If any provision of the contract or the terms and conditions is or becomes invalid or if the contract is incomplete, the contract will not affect the rest